Pre-Arrival Information


As we enter into our 43rd Bucksmore summer, we are as excited as ever to welcome over 900 students to our inspiring and fun-filled venues and courses this summer.

Below, you can find useful information for the summer including pre-arrival guides for each venue. Please make sure you read your relevant guide carefully, as the answers to many of your questions will be there!

Contacting Us During the Summer

If there is an emergency, parents/guardians should contact the 24 hour Head Office emergency number.  You can also contact the Head Office landline which is operational between 9am - 5.30pm UK time.

Each centre has its own 24 hour emergency telephone number. This number can be used by a student needing to contact a member of staff urgently. In the case of an emergency it is vitally important that we have the right contact details for students and their families, so please ensure that all contact information you give us upon registration is correct and up to date.

Download all centre contact details: Centre Contact Information 2024

Pre-Arrival Guides

You can find detailed information about what to expect for every venue in our Pre-Arrival Guide. Please make sure to download your relevant guide and read it carefully, and make sure your student/child has also read it and is aware of the centre rules and policies.

Travelling To and From the UK

It is not uncommon for border control both in country of origin and the UK to check that travelers under the age of 18 have consent to travel on their own. Please print and sign our parental letter of consent to give to your child for their travels.

Bucksmore Letter of Consent to Travel 2024

Important Policies

As part of our British Council Accreditation and our commitment to safeguarding all of our students, there are a number of important and useful policies to be aware of including our Safeguarding Policy, Anti-Terrorism and Extremism Policy, Mobile Phone Policy, Free Time Policy and our Terms and Conditions, to name a few. Please visit our Policies page and familiarise yourself the various terms before the summer starts. If you have any questions regarding any part, please contact us and we will be happy to assist and clarify.

Keeping in Touch During the Summer

The summer is a very busy time for all involved with many different lessons, activities, excursions and overall experiences happening across our venues. To find out what each centre has been up to on a weekly basis, visit our News Page where you will find detailed blogs for each venue explaining what students have been doing. Make sure you also follow us on our socials (Instagram, Facebook & LinkedIn) for regular photos and videos of all the action!

To make sure students are fully immersed in their Bucksmore experience, we keep them busy all day long which can often mean that students forget to message their parents (it happens, believe us!). If you haven't heard from your child in a day or two, please feel free to send us an email at Head Office so that we can ask the centre staff to remind them to contact you. Please try to avoid contacting the Centre Managers directly, as they are incredibly busy people ensuring the safety and happiness of many students, so their response may be delayed. If you contact us at Head Office first, we can help to achieve a quick update by going through our internal channels.

Other Useful Information 

For further information surrounding the summer, please visit our Useful Information Page or our Policies page.

Our ultimate aim for the summer is for our students to have a memorable and enjoyable experience, but it is just as important that parents and guardians feel reassured and trust that we, at Bucksmore Education, provide a valuable, reliable and efficient service at all times. With this in mind, please do not hesitate to contact us for any matter, big or small, so that we can help to resolve the issue quickly.